Shipping + Returns

Over the Rainbow
ATTN: Canadian Goods Return
101 Yorkville Avenue
Toronto, Ontario M5R 1C1


Please indicate on custom forms the following information:

Importer of Record: Your full name
Broker: UPS
 

Once the return has been received and inspected, you will receive a return confirmation email. Any return, exchange or refund may not be granted if the item is not in its original condition or does not match the information from your original request. We are not responsible for refunding any shipping fees, import/customs duties, brokerage, taxes or any additional fees incurred from your original shipment.

Please note, items marked for exchange will be refunded and treated as a new purchase with the exception of a straight size exchange.

Final Sale Items are not eligible for refunds, returns or exchanges under any circumstances, which include: sale items, items purchased on promotion, gift cards, hair accessories, hats, jewelry, scarves, socks, underwear, swimwear, and sunglasses.