How it Works?
- Go to your shopping Cart and select the Curbside Pickup button.
- Choose between Curbside Vehicle Pickup or In-Store Pickup depending on how you want to pickup your order.
- Wait for the Curbside Pickup Confirmation email (the third email you should received after Received & Processed) that your order is ready for pickup. Your order will not be ready for pickup until you receive this confirmation.
- Proceed to our retail location where pickup is available anytime between 11AM to 4PM from Monday to Sunday.
If I chose IN-STORE PICKUP, where do I pickup my order?
- Our main entrance is located on the Main Level of Manulife Centre across from Indigo.
- Proceed to our front cash desk and tell the cashier your name + order number. Someone will hand deliver your order.
- To avoid any potential lineups, you can use our In-Store Pickup appointment tool to guarantee a specific pickup day & time.
If I chose CURBSIDE VEHICLE PICKUP, where do I pickup my order?
The pickup area is located inside the Manulife Centre underground parking garage in one of 7 designated pickup spots.
After I arrive, what do I do next?
- Enter the Manulife Centre parking garage on Charles Street
- Take a (free) parking ticket, turn right and follow the signs to the Curbside Pickup area
- Park in any of the available 7 pick-up spots
- Call 416-967-7448 and press 2
- Advise our team of your order # and spot # you are parked in
- We will deliver your order to you & sign a form to confirm receipt
- Drive to the exit & show your shopping bag to get your parking ticket validated