Over the Rainbow is committed to providing a safe, healthy environment for our customers and staff while maintaining the same commitment to honest, attentive customer service. We are always updating our health practices in order to improve your shopping experience.
Store Layout + Capacity
As of March 22, 2022, we have lifted all capacity limits and mask mandates. Our new store is safely equipped with wide shopping aisles, clean air filtration systems and 18 foot high ceilings allows for a spacious shopping experience. Our change room areas (17 total rooms) have been modified to provide even more space and fluid traffic flow for customers to try on your favourite items.
Our sales team is mindful of the needs of our customers. While we are not mandating face masks, each member of team will have a face mask accessible and are happy to wear one at our customers' request. We can also provide complimentary disposable face masks to customers if necessary. Our expert tailors will continue maintaining best health practices when doing any standard or custom tailoring on your bottoms.
Hygiene + Protection
Hand sanitizer stations have been setup inside our store for customers to ensure good hygiene. Our staff will be regularly cleaning all hard surfaces throughout the day. We have reduced our shopping hours to dedicate more time for after-hours deep-cleaning.